Hilton Grand Vacations
Sedona, AZ, US
Job Description
HGV now offers Day One Team Member Benefits!!
A Sales Gallery Team Lead supervises the Sales Gallery Team to ensure a hospitable, positive and productive environment for our tour guests and Sales team! The Team Lead provides training and support to the Sales Gallery Front Desk team on how to provide the highest level of customer service with all guests at the gallery! This individual represents the Hilton Grand Vacations brand in a positive demeanor and demonstrates our Spirit of Service and behavior at all times when working with both internal and external customers.
Additional Responsibilities:
Supervises Sales Gallery Team Members’ tasks which include greeting and seating guests, identifying and contacting the Sales Executive for tours, generating the Sales Executive tour sheet, and printing and completing gift receipts.
Monitors and maintains opening/closing of the Sales Gallery and assists the team in their duties as needed, including...